Approach
OUR PROCESS
A customer-centric approach
for optimum results & efficiency
A consultative approach which places the customer’s needs first has made us the preferred choice for companies looking for an experienced technology vendor in the UAE.
Understanding the client's needs
To offer the best solutions, it’s important to fully understand the needs and expectations of our customers. We take the time and effort to analyze the project, do proper research, ask questions see case studies and then conclude what’s needed and how to deliver it.
Designing the most appropriate solution
Based on our research, project evaluation data and desired benchmarks, our engineering and design teams start the process of creating a customized solution for the project. We continuously share, update and obtain feedback from the stakeholders as we move forward.
Providing appropriate technology stack
Technology solutions are constantly changing, evolving and improving. To offer the optimum technology stack we utilise our years of experience and technological knowhow and build a solution for the client that maximises performance at an optimium cost.
Executing, delivering & after-sales
Execution of projects on time and on budget is a key criteria for success. Our project management and execution teams work diligently to ensure we complete every project on schedule with industry standard quality control and exceptional after-sales service and support.
turnkey solutions
Let us manage your projects from design to delivery
IIS has over the years built a skilled team of talented designers and engineers to develop and deliver cutting-edge technology solutions of any scale and complexity. Our team offers full turnkey project management solutions for clients, architects, and consultants who would like to depend and leverage our comprehensive expertise.
our five step Process
A proven approach that
guarantees the best results
IIS is available to assist clients meet their emerging technology needs from the outset. We can initially develop the system concept design in a vendor agnostic manner to allow for the most cost-effective solution. IIS is available to assist clients meet their emerging technology needs from the outset. We can initially develop the system concept design in a vendor agnostic manner to allow for the most cost-effective solution.
Our Project Management team involves in developing a project execution plan, which includes defining project goals and objectives, specifying tasks, project organizational chart, execution of FAT & Integrated System Testing, integration with 3rd parties and timelines for completion. We also ensure implementing the project plan along with careful controls to stay on the “critical path”, that is, to ensure the project is being managed according to plan. Our Team also manages other phases including feasibility study, project planning, implementation, evaluation, quality planning and support/maintenance.
IIS provides comprehensive support to its clients based on the defined Service Level Agreements. The IIS after sales service team ensures that the commitment is extended beyond conventional sales by going the extra mile be it a repair of equipment or maintenance support or installation or post installation assistance, you can count on our team for a
smooth and satisfactory experience during the warranty period and assistance that goes well beyond.
Our staff are experienced in all aspects of engineering design and is capable of carrying out both front-end process design/ basic engineering and detail engineering design tasks. We have a good understanding of the process requirements and specifications used by most of the main customers and consultants in our markets. Our staff are experienced in all aspects of engineering design and is capable of carrying out both front-end process design/ basic engineering and detail engineering design tasks. We have a good understanding of the process requirements and specifications used by most of the main customers and consultants in our markets.
IIS is experienced with on-site installation, testing & commissioning of products for ELV & Security, BMS, HVAC, Lighting Control & ICT Systems. We are familiar with the specific site safety and work permit requirements which facilitates efficient and trouble-free site works with assured on time scheduling. Integrated System Testing is done at the customer premises and can be subject to client or Independent Testing Authority witnessing and approval. We have experienced staffs who can conduct all aspects of training from Solutions Basics to Operation & Maintenance.
The IIS Advantage
A team of over 45 specialists
The IIS team is manned by technical experts from across the world bringing a pool of proven expertise.
A portfolio of top clients
We are proud to have been associated with some of the most prestigious and challenging projects in the UAE.
Over 16-years in the region
We have built a strong reputation in the UAE as one of the most reliable companies in our industry.
Representing global brands
We are the resellers of some of the biggest and most iconic brands in the tech industry.